Privacy Policy

1. Information We Collect

We collect information you voluntarily provide to us and information collected automatically when you visit our website.

Information You Provide

• ▸Name, email address, and phone number submitted through our contact or quote request forms
• ▸Project details, descriptions, file uploads, and CAD/architectural files shared with us for rendering purposes
• ▸Billing and payment information processed through our secure third-party payment processors
• ▸Communications you send us via email, phone, or on-site forms
• ▸Feedback, reviews, or testimonials you provide voluntarily

Automatically Collected Information

• ▸IP address, browser type and version, operating system, and device identifiers
• ▸Pages visited, time spent on pages, links clicked, and referring URLs
• ▸General geographic location (city/region level, derived from IP address)
• ▸Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

• ▸To respond to your quote requests, inquiries, and project-related communications
• ▸To deliver our 3D rendering, VR walkthrough, animation, and visual marketing services
• ▸To process payments and send invoices, receipts, and project status updates
• ▸To improve our website, services, and overall client experience
• ▸To send occasional service updates, project completion notices, or relevant offers (you may opt out at any time)
• ▸To detect, prevent, and address fraud, technical issues, or unauthorized access
• ▸To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing of Your Information

We may share your information only in the following limited circumstances:

• ▸Service Providers: Trusted third-party vendors who assist in delivering our services — such as secure cloud storage, payment processors, and email platforms — under strict confidentiality obligations.
• ▸Legal Requirements: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Realtor3D, our clients, or the public.
• ▸Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
• ▸With Your Consent: We may share information for other purposes with your explicit prior consent.

4. Client Files & Project Data

When you submit architectural drawings, CAD files, site plans, or other project documents, these are treated as strictly confidential. We use them solely to fulfill your rendering project and do not share them with any third party without your explicit written consent.

Completed renderings and project assets are retained in secure cloud storage for a period of 12 months following project completion to facilitate revision requests. After that period, files may be deleted unless you request extended storage. You may request deletion of your project files at any time by contacting us.

5. Cookies & Tracking Technologies

Our website uses cookies — small data files stored on your device — to enhance your browsing experience and analyze site traffic. We use the following types of cookies:

• ▸Essential Cookies: Required for the website to function properly (e.g., session management, form submission).
• ▸Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are anonymized and aggregate-level only.
• ▸Preference Cookies: Remember your preferences to improve your experience on return visits.

You can control cookie settings through your browser. Note that disabling certain cookies may affect some website functionality.

6. Data Security

We implement industry-standard security measures — including SSL encryption, access controls, and secure cloud infrastructure — to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• ▸Access: Request a copy of the personal information we hold about you
• ▸Correction: Request that we correct inaccurate or incomplete information
• ▸Deletion: Request that we delete your personal information, subject to certain legal exceptions
• ▸Opt-Out: Unsubscribe from marketing communications at any time
• ▸Portability: Request your data in a structured, machine-readable format
• ▸Objection: Object to processing of your data under certain circumstances

To exercise any of these rights, contact us at info@realtor3d.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites (such as Houzz, Google, or partner platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: